Smart Help
Frequently asked
questions.
Everything worth knowing before check-in.
How does your smart check-in work?
Welcome at SK Active is a fluid, digital process. We issue personal access codes that let you enter your private space entirely on your own, 24 hours a day. Smart check-in removes the waiting.
Is bike storage included? Can I charge my e-bike?
Yes. Our Outdoor Hub includes a professional, CCTV-monitored bike station with points for fast, free e-bike charging.
Do you offer gluten-free or vegan options? What time does service start?
The Iconic Breakfast includes dedicated selections for intolerances and vegan preferences. Service begins at 8:00, in step with the trade-fair calendar and with early-rising athletes.
Are the rooms soundproofed?
Privacy is our raw material. The Concept Rooms offer superior acoustic insulation and natural sound-absorbing materials, for absolute quiet.
